Steps:
1, point content management;
2. Click the switch; if the serial number in 3 appears, it proves to be genuine!
How to deal with these problems when using the reading pen?
Question 2: When connecting to the Xiaodaren client, it prompts you to connect the reading pen, what is going on?
Answer 2: We follow the steps below to troubleshoot step by step:
1. Whether the reading pen has been turned off, it needs to be connected to the computer in the off state;
2. Check if the official supporting data cable is used (if the official supporting data cable is lost, you can purchase the data cable in the official store of Xiaodaren, or use the data cable with transmission function)
3. Try changing the USB port of the computer. If it still doesn’t work, try another computer.
4. If you have tried all the above methods and still cannot connect, consider whether it is a problem with the interface of the reading pen. You can contact customer service and return to the factory for inspection and maintenance~
Question 3: What should I do if the button of the reading pen does not respond?
Answer 3: Check whether the reading pen is out of power first, you can charge it for two hours before turning it on.
If it is not reflected in the power-on state, you can use a needle or a toothpick to poke the RESET button on the back of the reading pen and try to reset it. If it still doesn’t work, you can contact customer service and return to the factory for inspection and maintenance~
How to deal with these problems when using the reading pen?
Question 4: The reading pen (press the RESET button) is reset, will the content in it be lost?
A4: Not lost.
Reset is equivalent to a restart function (universal restart function, not only for mobile phones and computers, but also for Xiaodaren’s reading pen~), it has no effect on the contents of the reading pen.
Question 5: What should I do if I lose the data cable provided by the reading pen?
Answer 5: If you have the same data cable as ours at home, you can use it instead. It looks like this~
How to deal with these problems when using the reading pen?
Answer 6:
1. Try resetting the reading pen first (witty jpg), and then charge it.
2. If it still does not work after reset, please try to replace the data cable or another computer USB port, or replace the charging head.
Question 7: Can the reading pen be charged directly with the mobile phone charging head? ★ Special attention! ! !
Answer 7: Because the standard reading pen does not include a charging head, some parents will find a charging head and connect it to the USB cable for charging. At this time, if the charging head does not meet the standard, it is very May burn out the reading pen!
Question 8: What’s the matter with the reading pen prompting to select a textbook?
Answer 8: 1. First, confirm whether to install the corresponding point reading package of point reading.
2. After installing the reading package, you need to click the book cover entry first, and then click the content.
3. If you click on the cover, if it still prompts you to select a textbook, check if there is a special location, such as the round mark pattern of the “audio book” or the spine of the book. If you can’t find the entrance, you can find the book seller to confirm where the reading entrance is.
Post time: Jun-30-2022